Privacy Policy

Introduction

Welcome to https://book-yacht-in-dubai.terratrek.net (hereinafter referred to as “Book a Yacht in Dubai,” “our company,” or simply “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data we receive from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://book-yacht-in-dubai.terratrek.net
Mobile applications developed by us
Online services offered through our platform
Interactions with customers via email, phone, or text messages

Please note that this policy does not extend to third-party platforms, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage. We encourage users to review these policies carefully.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

Creating an account and using our applications and services
Visiting our website and interacting with its content
Subscribing to newsletters, receiving promotional emails, or participating in communication campaigns initiated by us

Personal Data Collection

We collect various types of personal data, including but not limited to:

Account Information: User names, passwords, and other details required for account creation and login.
Payment Information: Credit/debit card details, billing addresses, and transaction records for processing payments.
Financial Information: Bank account numbers, investment portfolios (if shared), and financial transaction history.
Purchase Information: Details of products or services purchased from us, including quantities, dates, and prices.
Mobile Device Identifiers: Unique device identifiers, mobile network information, and location data from your mobile device.
Location Data: GPS coordinates and other location-based services data when you use our location-enabled services.
Feedback: Responses to customer surveys, reviews, and comments provided by users on our platform.
Social Media Information: User profiles, posts, and interactions shared on social media platforms (if connected to your account).
Product Information: Preferences, customization choices, and product recommendations based on user behavior.

We collect this data through various means: direct user input, automatic tracking technologies like cookies and log files, and third-party service providers.

Cookies

We use cookies and similar tracking technologies to enhance your experience with our services and for analytical purposes:

Strictly Necessary Cookies: These ensure the basic functionality of our website, such as session management.
Preference Cookies: Tailored settings and preferences are stored to provide personalized experiences.
Analytics Cookies: Used by analytics providers to collect information about how visitors use our site, including pages visited and time spent on each page.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data for the duration required to fulfill the purpose of its collection, which may include:

Maintaining user accounts and providing services
Complying with legal obligations
Resolving disputes or troubleshooting issues
Conducting analytics and improving our products

Once the data is no longer needed for these purposes, we will delete or anonymize it to prevent direct identification.

Security Measures

We have implemented robust security measures to protect your personal data:

Encryption: Data is encrypted during transmission and at rest using industry-standard encryption protocols.
Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
Access Controls: Our internal systems have access controls to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

Our services are not intended for children under 18 years old, and we do not knowingly collect personal information from minors. If you believe we have collected such data by mistake, please contact us immediately at the details provided below.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to and receive a copy of your personal data held by us.
Rectification: Correcting inaccurate or incomplete personal data we hold about you.
Erasure (Right to be Forgotten): Requesting the deletion of your personal data where there is no valid reason for its continued processing.
Restriction: Limiting our use of your personal data in certain circumstances.
Data Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Opposing the processing of your personal data for specific purposes, including marketing.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or file appeals/complaints regarding our handling of your data, please contact our Data Protection Officer at the address provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes made will be reflected on this page and posted on our website. We encourage users to review this policy periodically to stay informed about how we protect their data.

Contact Information

For any questions, comments, or requests regarding this Privacy Policy or your personal data:

Email: [email protected]
Address: Book a Yacht in Dubai, Data Protection Team, [Your Postal Address]